June 6


How the Travel Training Academy can help you with the move to remote learning.

By pauline@mondrago.org

June 6, 2020

blended learning, corona, distance learning, further education, teaching resources, training, Travel

Hello and welcome to our latest blog.

More and more colleges have been in touch to say they will be teaching remotely from September and wanted to know if the Travel Training Academy could be used to support remote learning.

The answer is, it most definitely can!

So, I thought I would set out in this blog what we have been working on to help you support your students in this “new” normal that we are all having to contend with. Life is going to be so weird after the summer isn’t it? My own college, where I teach one day a week- told us last week that we should expect teaching will be done remotely for most of the year- gulp!

When will we get back to face to face delivery?

I have been working with some colleges here in Scotland, to see the best way to use the Travel Training Academy in order to support your students when we may not be in college.

What we have done is identified all the units they teach that could possibly be supported by the Travel Training Academy, and we identified over 20 Scottish Qualification Authority (SQA) units.

I then mapped them to the Travel Training Academy, so tutors can see how they can be used to support their teaching.

Any “gaps” we have identified between what is required in the unit, but is not in the Travel Training Academy, we plan to create content for during the summer- as it’s not like we’ll be heading off to the Bahamas anytime soon!

The thinking is that most of the theory can then be covered remotely using the Travel Training Academy and students could then possibly visit colleges- in small groups to allow for social distancing- to take part in practical exercises and assessments such as cabin crew role-plays or resort rep. welcome meetings.

So, the plan is to do something similar for English colleges.

I have already mapped some City and Guilds units, and mapping will remain my focus over the next couple of weeks.

It is our intention to then make all these mapping documents available to you via our website, so you will be able to see very quickly how the courses within the Travel Training Academy can be used to best support your current provision.

Here are the qualification specifications we have already been sent:

City and Guilds

  • City and Guilds Level 1 Introduction to Aviation
  • City and Guilds Level 2 Diploma in Air Cabin Crew
  • City and Guilds Level 2 Certificate in Introduction to Cabin Crew
  • City and Guilds Level 2 Award/ Cert/ Ext Cert/ Dip in Travel and Tourism
  • City and Guilds Level 3 Dip/ Ext Dip in Travel and Tourism


  • NCFE Level 2 Certificate in Introduction to Cabin Crew
  • NCFE Level 2 Award for Resort Reps.
  • NCFE Level 2 Cert/ Ext Cert/ Dip in Travel and Tourism
  • NCFE Level 3 Intro. Cert/ Cert/ Dip/ Ext Dip in Travel and Tourism

SQA Units

  • Airport Ground Operations: An Introduction (SCQF level 5)
  • Basic Customer Service Skills (SCQF level 4)
  • Holiday Planning (Intermediate 1)
  • Selling Skills (SCQF level 5)
  • Social Media Literacy (SCQF level 5)
  • Working as Air Cabin Crew: An Introduction (SCQF level 5)
  • Accommodation and Package Holidays (SCQF level 5)
  • Resort Representation: An Introduction (SCQF level 5)
  • Skills for Customer Care (SCQF level 5)
  • Travel and Tourism: Enhancing Skills for Employment (SCQF level 5)
  • Working as Air Cabin Crew (SCQF level 6)
  • Working as Senior Air Cabin Crew
  • Preparation for Employment in Travel and Tourism
  • Retail Travel Practice
  • Tour Guiding and Resort Representation

So, if you are looking for mapping for any of the qualifications above, rest assured- I’m on it!

And as soon as these mapping documents are available on our website, you’ll be the first to know! 2 them to me- pauline@mondrago.org- and I will add them to my list.

Any questions at all, you can add them to the comments below or email them to me.

Kenny and I are committed to helping lecturers like yourself in any way we can during this pandemic- and beyond!

So, please do use the comments below to let us know what type of online content you would like us to produce in the future and as soon as we have got this mapping out of the way, we will certainly consider it!

The travel industry has always been known for its amazing sense of community and its incredible resilience, and I am sure we will all be able to work together to give all our students the best experience we possibly can at this time.

Speak soon and thanks for reading

Pauline x


About the author

Hi I'm Pauline and it's great to meet you! After a few years working in the travel industry and completing an MSc in Tourism Studies from the University of Strathclyde I became a lecturer in Tourism at a Glasgow College. I love teaching and I've been teaching students for 23 years now (wait, what- how did that happen?!).

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