Free Resources

The Travel Training Academy gives you access to 100's of high quality downloadable and printable pdf's. These resources can be used by used to support delivery of City and Guilds, NCFE, BTEC and SQA qualifications.  


Please feel free to download any of these resources below and use them with your students. 

Airport Check-In

A 39 page handout that explains in detail how airport check-in works. This resources is jam packed with with activities and would take students around 2 hours to complete. 

Download it for free here

Airport Games

A 6 page handout packed with various games and activities designed to help your students learn and remember airport codes and locations.

Download it for free here

Maths test for interview

One of the actual maths tests used by a major UK based airline.  Great for developing numeracy, employability and building student confidence.  10 pages of content which could be used in any number of your classes.

Download it for free here

Can't quite believe what you are seeing?

If you like these handouts and find them useful remember that there are 100's more like them available for free in the Travel Training Academy. If you'd like to chat about getting your students signed up to the academy please email pauline@mondrago.org for a no-obligation chat.

Maths test for interview - answers

We've just made your day right? All of the answers to the maths test for interview are included in this handout.

Download it for free here

Should travel agents charge a fee? Activity worksheets 

10 pages of activities designed to help your students learn about the issues facing high street travel agents today.

Download it for free here

Easyjet cabin crew training videos

This handout links out to 7 Easyjet cabin crew training videos. Use them in class on your data projector to reinforce key concepts and consolidate learning.

Download it for free here

Online courses to support your classroom delivery

We support the curriculum you deliver and have mapped all of our resources against City & Guilds, NCFE, BTEC and SQA specifications.

Cabin Crew Scenarios

6 pages of engaging and highly realistic scenarios that will put your students at the heart of the action.

Download it for free here

Dealing with Trip Advisor Complaints 

It's such a hot topic that we've developed this 15 page handout crammed with activities to help your student get a grip of this critical issue.  The great thing about teaching them this is that it applies to all sectors of the travel industry.

Download it for free here

Repping Airport Scenario

Give your students the role of a resort rep and then put them under real pressure as things start to unravel at the airport.  An actual scenario used for training by a large UK based tour operator.

Download it for free here

Louise Grant

Gateshead College

The Travel Training Academy is a fantastic, interactive, educational and fun learning tool for travel students. It engages learners to learn independently online, which is perfect for the new blended learning world we are living in. It covers lots of the criteria required for all of the Travel and Tourism courses available at school and college. Tutors can see exactly how students are working and can download reports by course and student. Students are rewarded with stickers and certificates as they progress.
I can’t recommend the TTA highly enough. The team are so supportive and will help you every step of the way.  

Craven College Logo

Andrew Drew

Craven College

Absolute life savers and trailblazers helping us and fellow travel and aviation institutions to help students grow and be inspired. From the online courses to resources to support students and tutors nationwide.
I know our students have and continue to enjoy learning through your inclusive online experience and myself too.
Thank you for your support and proactiveness during lockdown.
I highly recommend the Travel Training Academy

Creating a Pinterest account

This is a great way for your students to build a really attractive social media presence that will actively attract employers.  We written a 27 page guide that could be used in any work experience or employability class and your students will love you for it.

Download it for free here


Contextualised numercy skills

Don't give your students boring numeracy work.  Use our 15 page handout that sets your students up as cabin crew and bases activities around selling duty free and meals/drinks onboard.  Our inflight magazine makes this an incredibly realistic and useful activity

Download it for free here

100's of similar resources are available in the Travel Training Academy


We’d love to talk about what matters to you.

I loved Learn2Check in- How the courses were different. Very good, the courses are extremely interesting.

Really liked the Holiday rep course. Learning about being a rep I think this is a really good method of learning and happy to have completed a unit. I’m looking forward to completing more units throughout my college course!

Learn2becabincrew level 1 - I really liked learning about all the different job rolls of cabin crew and the different responsibilities aboard a aircraft. I am really enjoying every minute of learning every different unit

City & Guilds L3 Diploma in Travel & Tourism- I have enjoyed learning other aspects of the tourism industry such as holiday repping and cruising. It made me realise that there is more opportunities out there than just cabin crew so I have more of an open mind of other opportunities to take upon in this industry. I found the Travel Training Academy very helpful in many ways. It boosted my learning and defined the clear facts of what to do and not do in certain job roles. it is a great learning platform for this course.

I loved the how to be a holiday rep course.

Learning more about what the job covers so I feel more prepared

It's really good and has given me more of an understanding on everything I need to know

Learn2CheckIn Level 1

I enjoyed being able to learn about the course I am taking and getting to see the sort of work that I will be doing.

So far I am really enjoying it and I am excited to see where it can take me.

I have just completed the holiday training academy course

I learnt about the different aspects and the job opportunities with benefits as holiday reps and found the courses very useful

During learn2 be a rep, I loved the scenarios

Really enjoyed doing the course at my own pace and even though we have done some stuff at college the course has given me a view of what the job is really like in resort

Just completed Learn2CheckIn Level 2

The quiz at the end as a overall resfreser as I had stop and started the training

Easy and fun way of learning during this quarantine

I have just completed learn to book hotels

What i enjoyed was the way you can leave and pick up where you left off when you join the next time

It is a really fun and simple way of learning

I have just completed "Learn2BeaRep Level 1".

what I enjoyed most was the scenarios because it gave you a proper feel what it would be like to work as a holiday rep.

I think the travel academy is a really good online learning process and it very helpful and gives you a lot of different jobs you can do in the travel and tourism industry.

I have just completed level 2&3 of Career planning for the Travel and Tourism Industry .

The way it is set up such as you learn pieces of information then get tested on what you have read .

I think it’s a good way to learn about the travel and tourism industry.

Just completed Learn to check in

What i enjoyed was how the things you learnt and needed to know for the questions were simple and well presented

It’s a really simple and effective way of learning more about travel

Learn2checkin Level 1, level 2, level 3 Learn2becabincrew level 1, level 2 learn2bearep level 1

I really enjoyed the tests and quick courses, which enables me to learn at my own pace, gaining certificates for free

I think it is good for students to learn quickly and effectively gaining certificates to help with the future and job opportunities

I have just completed Cabin Crew level 1

I learnt things that I didn't know when i studied the course at college.

I think that it is really educational and that it can do students and learners a whole lot of good, i think the Travel Training Academy Certification will also come in good use when i go for the job of Cabin Crew

Really liked Learn2CheckIn!

The practical element of checking in the passengers whilst learning.

Think it’s very unique compared to many online training courses and applies learning practically through check in’s.

Enjoyed Learn2checkin!

Easy to learn - everything is explained

Great way to learn, easy and simple especially in the current situations

Just finished the Holiday rep course.

Really enjoyed learning about the interview process as that was very helpful.

I think this is a very useful website and a good insight of the travel and tourism sector.

Completed Travel agent level 1, level 2, level 3, level 4

I enjoyed the range of questions and thought the courses were very good

I have just completed Travel Agent course.

What I enjoyed most was being able to learn more about the role of being a travel agent and learning more about package holidays and flight supplements.

I enjoy using the Travel Training Academy as it allows me to learn more about the career I would like to progress in on top of doing my course at college. It is also good as I have went over some things that I have already learnt in college but have forgot so I have recapped.

I completed the repping courses.

It was a different way of learning than using a book and notes it’s more interesting and it tests your remembering skills and it was fun

It’s a good way to learn using the internet

Just complete the Airport check in courses.

It gave me an idea of how i can check passengers in and how to deal with multiple scenarios regarding different customers.

I think its fantastic and its giving young people a chance to see how working in the travel industry would be like. Its also giving us something fun to do in this pandemic.

Loved the Holiday Reps course!

The amount of useful information it gives you about the job, works on helping you succeed your dream job in life!!

100% recommend, allows you to learn about different job roles within the travel industry and allows you to process to different stages. You are also able to learn the uniform standards for many travel industry jobs, therefore allowing you to gain experience and provide the standards when talking place in a meeting or even when being offered the job! Thank you for the opportunity to be able to work online and learn more information about the travel industry during this difficult time! It has allowed me to learn new things as well as gaining more experience!

I have completed 1-4 Learn2BeaRep and Learn2Book.

I learnt a lot of new information that I haven't been taught at College. It's great see how many points and badges I have achieved.

I think the Travel Training Academy is an excellent platform for students to expand their knowledge on the Travel and Tourism industry. There are many courses that you can do to choose from.

Just completed cabin crew level 3 course.

Loved learning new skills

An effective way to learn new things and new skills

Just finished Learn to check in level 3

learning all about the check in process for airlines

its very good

Learn2book level 4

What i enjoyed most was the videos of how an actual booking system works as well as learning all the skills a travel agent has which will help me in the future as I would like to work in the travel and tourism industry as a travel agent

I'm really enjoying all the courses I have done so far and it has shown me what each career path has in store as well as learning new skills and gaining more knowledge as each course goes on.

Just finished learn to check in

It was fun and interactive and a great way to learn

New2Crew master class

the course was so in depth

great way to learn

Just finished the Travel agents course.

Enjoyed getting challenged and learning about each course and what it involves.

It’s a brilliant way to see what goes on in the life of these job roles. You will learn all about them and get tested with questions to keep your mind stimulated. They are very interesting and challenging to complete. It’s definitely worth it to complete the courses.

I did the Travel and Tourism Hotel Rep course.

I loved the opportunity to get an insight in the jobs and lots of information

Full of information which is great for the future and what I can do for future jobs

Just finished the Holiday Rep course.

I loved learning about the jobs you would do as a holiday rep

I think it is a fantastic way to learn

Just finished Learn2BeaRep Level 1

Amazing amount of detail to help with application forms!

Really useful information to help those wanting to work in the travel industry!

I have just finished the Travel Agent course.

I loved filling out the customer enquiry forms and adding up the cost of the customers holidays.

I think it is a fantastic site to learn everything you need to work in the travel industry.

Just completed Learn2becabincrew Level 1

I enjoyed everything about the course as it gave you a real insight into what it is like to be cabin crew.

I think it is really good to do when you have some spare time, it includes so much relevant information about the industry making it intriguing for all.

I loved Learn2book!

What I enjoyed most was that the course had interactive parts and the topic was explained well.

Its very fun and makes learning easy

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